Original spare parts

Service interventions

Helpline

Original spare parts

Spare parts

By using Original spare parts, you get the best results in terms of productivity, accuracy, reliability and machine uptime, while benefitting from full warranty Services.

You avoid machine downtime, up to 30 percent on average, caused by not using Original spare parts.

Repairs

Achieve highest precision throughout the lifetime of your machine, with our expert repairs of components such as spindles or rotary tables.

Availability and logistics

Highest uptime and productivity are ensured by the high availability and fast delivery speed of our Original spare parts.

More than 600 000 spare parts delivered per year through our efficient logistics.

97 percent of all critical orders are shipped the same day they’re ordered, ensuring fastest delivery times to any location in the world from our 3 main hubs.

Service

Service interventions

Close to you anytime,  anywhere in the world

Located close to you in 30 countries, our 800 experienced service engineers, regularly and rigorously trained through our Academy, are your experts for machine interventions, maintenance services and machine upgrades.

Helpline

You get the fastest, most professional support from more than 100 experienced Helpline specialists with direct access to our global know-how network.

Whether you need diagnosis or application support, parts identification support, or to schedule a quick service intervention, our Helpline has the solution.

 

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