Customer Services

rConnect LRA (Live Remote Assistance)

LRA Icon

Available only where indicated by icon.


Trust is the basis of all business and, in today’s business environment, requirements are changing faster than ever before. Your customers expect you to deliver their products in the requested quality within a defined time frame by achieving targeted costs.

Your benefits:

  • Detailed information about your machine with your cockpit per machine
  • More uptime for your machinery
  • Direct and interactive access to our service specialists
  • Faster identification of potential problems
  • Secure connection based on the latest technology - certified by TÜViT
  • Connection to GF Machining Solutions’ digital services world with additional modular services like the messenger module with smartphone/tablet notifications.


rConnect Activation Kit

Activation kit icon

Available only where indicated by icon.


A direct connection to GF Machining Solutions’ digital services world.

Open up new digital services possibilities for your existing GF Machining Solutions machine. The kit contains all the components that our service engineer needs to properly install the hardware.

Your benefits:

  • rConnect keeps you connected to modular digital services, at any time and wherever you are.
  • Greater revenue through higher level of availability and reduced downtime
  • Cost reductions through optimization of service visits
  • Secure connection based on the latest technology, certified by TÜViT
  • A significant step in the direction of smart services to increase your efficiency

AC Cut VS 900+

Wire icon

Available only where indicated by icon.


The optimal solution when productivity and cost reduction are your priorities

Achieve optimal productivity with this coated brass wire specially developed for GF Machining Solutions. Used in combination with the AgieCharmilles CUT series’ newly optimized cutting technologies for AC Cut VS 900+ wire, you will get the best from your machine at lower production costs thanks to higher cutting speed.

The best alternative solution to brass wire and to reduce your production costs

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