Bronze

Bronze | Get back on track fast

Your machine is in expert hands: you are guaranteed an accurate and quick diagnosis followed by swift intervention.

Twelve times faster recovery than with any on-site, scheduled intervention

You produce highly qualitative parts to tight delivery time-frames. If anything were to go wrong, your production output would be directly impacted in proportion to the length of interruption

 

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Distinctive services

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Hotline

Free dedicated support by phone during local standard working days.

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rConnect

Digital assistance tools including remote control and diagnostic, as well as smartphone messaging on machine status and job progress.

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Speedy Access

Service request follow-up within 30 minutes and 1 hour call back as well as fast track scheduling for on-site intervention.

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Bronze Success Pack

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