On-demand services

Keep your machines running smoothly with our comprehensive services

GF Machining Solutions delivers comprehensive solution packages, supporting your entire manufacturing journey. Our extensive network of local experts provides on-site and remote assistance, preventive maintenance and advanced services – including certifications and upgrades – to sustain your business’ continuing success.

Your benefits​

Local services

  • Minimize downtime with prompt local support
  • Communicate with experts in your language 

Performance and precision

  • Extend your assets’ lifespan
  • Maintain your machinery’s original precision 

Industry standards

  • Certify your processes and validate your assets 
  • Adapt your production to emerging requirements 

Support services

Global support and local expertise


At GF Machining Solutions, we are committed to keeping your operations running smoothly. Our 800 expert service engineers, located in 30 countries, are ready to provide rapid, multilingual support tailored to your needs. By accessing our global knowledge database, they ensure your machinery receives the care it deserves.

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Rely on reactive professional guidance

Solve critical issues rapidly

Ensure minimal operational disruption

Our support services

Shop floor interventions

Located near you in 30 countries, our 800 experienced service engineers will guide you through machine interventions, maintenance services and device upgrades.

Service interventions

Remote support

You get prompt professional assistance from over 100 helpdesk specialists, with direct access to our global knowledgebase.

Whether you need troubleshooting, application advice or a shop floor intervention, our remote support has the solution for you!

Remote support

Preventive services

Enhance your machines’ performance


Maximize the uptime, precision and throughput of your machinery with our effective, customer-oriented preventive measures.

Ensure maximum productivity

Optimize your equipment’s functionality

Reduce running costs and scrapped parts

Our preventive services

Inspection

After a thorough on-site inspection, you receive a detailed analysis report, listing specific corrective measures for boosting productivity. This service applies to all stages of your machine’s lifecycle.

Inspection

Core component diagnosis

Our comprehensive analysis of your machine’s key components detects wear and prevents issues early. By collecting and monitoring specific data, we keep your machine in optimal condition, maximizing availability and productivity. Regular diagnostics ensure consistent, high-quality throughput.

Core components diagnosis

Maintenance

Regular maintenance is the first step to consistent productivity. With detailed checklists and state-of-the-art measurement tools, we carefully inspect and adjust your machines.

At the end of each intervention, a machining test confirms the successful completion of our services.

 

Maintenance

Advanced services

Ensure peak performance and profitability

To ensure that your equipment operates at peak precision throughout its lifetime – delivering consistency, quality and profitability – we offer you further services. 

Guarantee original level of precision

Maintain quality and profitability

Secure your uptime

Our advanced services

Geometrical control

Our expert technicians test your machine’s geometries against ISO 230-1 specifications, then provide a comprehensive report with practical recommendations to sharpen its precision.

As your needs evolve, this service remains applicable throughout your machine’s lifecycle.

Geometrical control

Calibration by laser interferometer

Get spot-on linear-axis positioning. Our calibration specialists verify the precision and repeatability of your machine’s operations, then fine-tune your axis correction tables in accordance with VDI 3441 / ISO 230-2 standards – eliminating deviations for reliable, high-quality performance every time.

Calibration by laser interferometer

Circularity test with ballbar gauge

Our team compares your machine’s actual toolpath with the programmed one, spotting any divergence. When misalignments arise, we propose a tailored recovery plan – whether through geometrical adjustments, laser recalibration, or component replacement.

Circularity test with ballbar gauge

Report cube

The report cube assesses your machine’s geometrical performance, determined by axial alignment and lens calibration. Any deviations over time can then be adjusted for higher results.

Report cube

On-site spindle service

Enhance your spindle’s performance with our on-site precision services. Our engineers employ advanced tooling to perform mechanical adjustments that preserve accuracy and efficiency. With regular maintenance, you’ll avoid unexpected breakdowns and costly downtime.

Onsite spindle service

Spindle service solutions

Discover the combined expertise of GF Machining Solutions and original spindle manufacturer Step-Tec, providing preventive programs to keep your spindle running smoothly from day one. We offer extended warranties with a 24-hour spindle exchange as well as a 10-day repair option in case of any issue.

Spindle service solutions

Rotary Tilting Table maintenance programs

Is your Rotating Tilting Table (RTT) not working properly because of a collision or other issues? We offer two separate solutions to get you up and running again.

With the standard exchange, you minimize downtime by exchanging your defective RTT for a refurbished one at a fixed price. You can also opt for cost-efficiency with our repair service, replacing only the damaged parts.

Spindle service solutions

Femto laser source maintenance programs

In laser manufacturing, it is essential to protect the delicate electronics in your Femto laser source. To this end, we offer two specialized plans.

Our standard exchange program delivers a ready-to-install replacement unit when a major breakdown occurs. For total peace of mind, you can also choose our extended coverage, valid for five years, eliminating any additional parts and labor costs.

Spindle service solutions

More solutions

Certification packages for industry compliance

Our certification packages and valuable expertise ensure your machines meet the required quality standards in aerospace, automotive and the medical industry.

Upgrades for optimal performance

By meeting the latest benchmarks, our upgrades keep your equipment ahead of requirements, granting long-term success.